My recent car purchase at Serra Chevrolet was a very good one! My salesman Mark Musgrove was very helpful and knowledgeable about the car I wanted to buy and even though it was freezing that night he made sure I seen all the cars on the lot I was interested in. He gave me a great deal and made sure everything went smoothly. When I came back a few days later to get my phone paired up with my car he set everything up for me and explained all the different programs and how they worked and set my OnStar up for me. He was great!! I don't know if I could have done that without his help. Also Jerry the finance guy was very helpful going thru everything with me and made it a lot easier than I thought it would be. This was the first car I have brought since my husband passed away and Mark and Jerry made it a very easy experience for me and I love my new 2018 Equinox!!Thanks again,Sylvia Vest
Just bought a car from Mark musgrove and he couldn’t of made it any easier. One of the easiest dealer to work with. I would highly recommend Mark home to anyone looking for a vehicle near Nashville. Thank you Mark I really appreciate you working with me.
I was so scared when I went into Serra Chevrolet but the salesman whom I met was Mr.Rob Hobson (who is very pleasant ) which made my experience much easier.Kelsey is great she made sure I had a reason to come make my dream come true.Once everything was in place I had the pleasure of meeting the finance manager.Everyone was Great& I would recommend Serra Chevrolet to Anyone!!!!Love my new car!!!!Thanks to everyone at Serra Chevrolet!!!!!Saludos
Great service center and people. I still have a 'gas odor' in my cab. The dealer has tried for 3 years, but luck. This a safety issue. We can't travel very far because we get headaches!! Please help.
Mark Musgrove was great! Exceptional customer service from start to finish, especially considering I was buying a 2003 Chevy Trailblazer EXT from out of state for my son who lives in the Nashville area. Mark was great communicating by text and e-mail and made the process very smooth from start to finish. And the vehicle was in amazing condition. I would highly recommend Mark Musgrove and Serra Nashville.
Husband and I had a great experience here. Darrel Denton "Big D", is awesome and will do everything possible to help his customers. We were strolling the lot as we often do, not really expecting a good turn out as usual only because we had 2 vehicles we needed to trade in and 1 we knew we were upside down on. We've tried many a times and dealers just didn't want to give us a good enough trade in value on both vehicles, for it to work in our favor. With that being said, Big D was honest up front informing us it was a tough deal, but that didn't stop him from trying and sure enough, he pulled it off! We were more than happy with what was offered and we left there with a brand new vehicle and out from under 2 older vehicles! More than pleased, and I will recommend Big D and his team to everyone!
I've worked with Greg McNeil for several years and I've never been disappointed. Anytime there is an issue, which isn't often, Greg is on top of it and making sure everything is right. He always discusses options with me and explains the reason for repairs. I plan to continue doing business with Serra, largely because of Greg.