We had brought our Silverado in for a check engine light and the Assistant Service Manager, Jeff Boyd, went out of his way to help us with the warranty and repairs. We will gladly work with Mr. Boyd in the future! He took our concern very seriously and made sure we were satisfied with the results. I would definitely recommend him.
I've been to Serra twice for service on my Chevy Volt and BOTH times have exceeded my expectations! Dana has been a joy to work with and she's gone above and beyond when sorting my warranty claims. I choose to stay on site and work remotely while the service is done and the lounge is perfect: free bottled water, coffee, and donuts...not to mention exceptionally good WIFI, which my laptop appreciates. Thanks so much!!
Paul in service took care of me on a set of tires on my Nissan Maxima. He went above and beyond to get me the best deal. He returned my car spotless and cleaner than it was.
Excellent ! Kim W is very knowledgeable, honest and I felt like she took ownership for caring for my car while it was being serviced. My experience with her has honestly been one of the best I've ever had with having a car service performed, ever !
Best waiting area of any business I visit. They offer coffee with condiments, doughnuts, bottled water, fairly comfy chairs, have an enclosed kids area with toys and an up to date tv, clean bathrooms and a cell phone charging station.
Serra's sales team has always taken care of our family. We have always found great pricing and service whenever buying here. The service team covers our vehicles and keeps us informed. From scheduling to service day, the communication and follow through has always been exemplary. Give them a try. They may surprise you.
Paul and Regina at the service department were so amazing! Got my car in and out in 4 hours. I went to Carl Black Chevy and they told me they would need to keep my car a week.... Would recommend Serra to anyone! 🙂
We purchased a GMC Acadia from Serra Nashville. Josh Volner was the best sales professional we’ve ever dealt with! Josh really knows Customer Service!!