They set an appointment and kept it. My car was service professionally.Will use Serra for my future service needs.Thank you
I got a call from Wayne about scheduling my service and he was very nice and thorough about the work that needed to be done. He worked around my schedule to get me in when I would be in the area. Wayne greeted me when I drove in and was very helpful in getting my vehicle back to repair. He was friendly and made sure I knew there was a shuttle if I needed to go anywhere or I could wait in the waiting area. My vehicle was repaired quickly. I would highly recommend Serra and Wayne!
Alvin was working with another customer and offered to help me when no one else did. He worked between the two of us and did so with a smile, and thinking of everything. When you spend a little time with Alvin, you really get to see his character. Alvin is a strong, caring man abd it spills over to others.
Salesman Phil Tilley - no hassle pricing said what I needed to purchase and he made it happen! Simple and Easy
This dealership is the best!!!! The sales staff is always so friendly and helpful. Between my husband and I, and our 2 children, we have purchased 7 cars since 2015. Keith Gatewood is the salesman we have always dealt with. He is very knowledgeable and always very helpful and personable. He works hard for us Everytime. Bryan Marlin is a wonderful person to work with as well as Carol Hampton in the finance department. Not only do they work hard to get us the best deal, but they genuinely care about what is going on with us personally. We think of them as ...
Keith Gatewood was excellent. Made me a great offer on my vehicle. I will definitely be going back for future purchases. Go to Sierra of Nashville and ask for him by name guarantee you won’t be disappointed
Excellent salesman Ken Hayes.
Everything went as expected.