Collision Body Shop
NOT ALL PARTS ARE CREATED EQUAL
GM Original Equipment is important to the repair process. GM OE parts offer proper fit, which eliminates unsightly gaps, rubbing, or other issues caused by improper fit. Since GM Genuine Parts and ACDelco OE parts are those originally designed for your vehicle, you can be sure that they maintain the same structural integrity and quality as those that were factory-installed. When it comes to your collision service, connect with us about GM Original Equipment.Â
The Advantage of GM Genuine Parts vs. Non-OE Parts
| GM Genuine Parts | NON-OE PARTS |
|---|---|
| Designed to GM's safety requirements | May not have crumple zones or meet manufacturer's stringent safety requirements |
| Precise fit | May leave unsightly gaps between body panels |
| Quicker installation | May require workarounds and more time to get parts to fit |
| Primed and ready for paint | May not be primed, affecting paint adhesion and overall finish quality |
| Verified build quality | No guarantee of material or design quality |
| Proven structural integrity | Unknown integrity |
| Maintains resale value | Ill-fitting parts and build quality could affect car's resale value |
The Choice Is Yours. Not Theirs.
Discuss GM OE parts with your insurer.
GM Original Equipment is the closest to factory installed parts for your GM vehicle. To help promote the proper, safe repair of GM vehicles, it's important to request OE parts when taking your vehicle in for collision repair.
Where should I take my vehicle?
Ultimately, you're in the driver's seat when it comes to where to take your vehicle for repair, not your insurance company. As GM dealers, we maintain a high standard of customer service and repair so you can feel confident and secure your vehicle is in the right hands.
Check your policy to be sure you're covered.
Check your policy to make sure you are covered for OE parts in all instances. Oftentimes, you may be covered for "parts of the same kind and quality." Some policies may specify OE parts must be used and other policies may only cover non-OE parts.
Keep your GM a GM.
Preserve the integrity of your GM vehicle by receiving the proper form, fit, function, and quality you expect from GM Original Equipment, by using GM Genuine Parts and ACDelco parts.
FAQs for Serra Chevrolet Buick GMC Body Shop in Nashville: I've Been In a Car Accident. What Do I Do?
Q: What should I do immediately after a car accident?
A: First and foremost, ensure your safety and the safety of others involved.
- Check for injuries: Seek medical attention if needed.
- Contact the authorities: Call the police to report the accident and obtain a police report.
- Exchange information: Gather information from other drivers involved, including their names, contact details, insurance information, and vehicle details.
- Document the scene: Take photos or videos of the accident scene, vehicle damage, and any visible injuries.
- Contact your insurance company: Report the accident to your insurance company as soon as possible.
Q: Should I bring my car to Serra Chevrolet Buick GMC Body Shop?
A: Absolutely! Serra Chevrolet Buick GMC Body Shop in Nashville is a certified collision repair facility with expertise in repairing all makes and models, including Chevrolet, Buick, and GMC vehicles. We use genuine OEM parts and follow manufacturer-approved repair procedures to ensure your vehicle is restored to its pre-accident condition.
Q: Does Serra Chevrolet Buick GMC Body Shop work with my insurance company?
A: Yes, we work with all major insurance companies and can help you navigate the claims process. We'll handle the necessary paperwork and communicate with your insurance adjuster to ensure a smooth and hassle-free experience.
Q: What types of repairs does Serra Chevrolet Buick GMC Body Shop handle?
A: We handle a wide range of collision repairs, including:
- Major collision repair: Frame straightening, body panel replacement, and structural repairs.
- Minor collision repair: Dent removal, bumper repair, and paint touch-ups.
- Glass replacement: Windshield, side window, and rear window replacement.
- Paintless dent repair: Removing minor dents and dings without affecting the original paint.
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Q: How long will my repairs take?
A: The repair time depends on the extent of the damage. Our team will provide you with an estimated timeframe after assessing your vehicle. We strive to complete repairs as quickly as possible while maintaining the highest quality standards.
Q: Do you offer a warranty on your repairs?
A: Yes, we offer a lifetime warranty on all our collision repairs, giving you peace of mind knowing your vehicle is in good hands.
Q: How do I schedule an appointment with Serra Chevrolet Buick GMC Body Shop?
A: You can schedule an appointment by calling us directly, visiting our website, or stopping by our body shop in Nashville.
