Philip K
NASHVILLE, TN | 2025 Chevrolet TahoeSeptember 1, 2025It was quick no gamesResponse from Serra Chevrolet Buick GMC
September 3, 2025Philip, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!William G
Nashville, TN | 2025 GMC Sierra 1500August 27, 2025Great!Response from Serra Chevrolet Buick GMC
August 28, 2025William, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!Nancy A
nashville, TN | 2025 Chevrolet TraxAugust 19, 2025Mark has been so helpful. His guidance on getting me into the right vehicle based on my current financial situation was spot on. He truly cares about his clients and doing what’s best for them.Response from Serra Chevrolet Buick GMC
August 20, 2025Nancy, our goal is for you to be completely satisfied with your dealership experience.We are glad to hear you experience was just that! In the coming weeks, General Motors will be emailing you a brief survey inquiring about our dealerships facilities and personnel. Your completely satisfied feedback is greatly appreciated. You can start the survey by locating an email in your inbox titled," Tell Us About Your Recent Experience." Thank you again for choosing Serra Chevrolet Buick & GMC!Mary M
Mt. Juliet, TN | 2026 Buick Encore GXAugust 19, 2025Staff was professional and helpful. I did not feel pressured or hurried to make a decision. My new Encore GX is exactly what I wanted!Response from Serra Chevrolet Buick GMC
August 20, 2025Thank you for your kind review; we are happy to pass along your comments to the team here at Serra Chevrolet Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.Josh G
Goodlettsville, TN | 2024 Chevrolet ColoradoAugust 18, 2025The service on this date was oil change and tire rotation. That went well. But the tow package install had to be rescheduled. Dealership had me drive to Just Trucks for the tow package. They installed the hitch and electrical. The electrical connection ended up being a 4pin that was zip tied to hitch. Lady at counter said for some reason that is the only one made for my make and model according to the guys in the shop. When I seen it I came back in and the shop guys came running out and said we will take care of it. They had factory type plug installed in minutes. They tried to screw me over for some reason. Also when I left I turned on hvac to max and could smell marijuana come out the vents. I and the company I work for will find another place for installation.Response from Serra Chevrolet Buick GMC
August 19, 2025We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 239-0802 when you have a chance. Thank you, and we look forward to hearing from you.Jeffrey C
White House, TN | 2025 Chevrolet BlazerAugust 15, 20251st oil change. New Blazer. Very quick service. Very happy.Response from Serra Chevrolet Buick GMC
August 17, 2025Jeffrey, our goal is for you to be completely satisfied with your dealership experience. We are glad to hear you experience was just that! In the coming weeks, General Motors will be emailing you a brief survey inquiring about our dealerships facilities and personnel. Your completely satisfied feedback is greatly appreciated. You can start the survey by locating an email in your inbox titled," Tell Us About Your Recent Experience." Thank you again for choosing Serra Chevrolet Buick & GMC!Edwin O
Ashland City, TN | 2025 Chevrolet CorvetteAugust 13, 2025Jim was very informative and respectful it was a pleasure to work with him on my car purchase.Response from Serra Chevrolet Buick GMC
August 16, 2025Edwin, our goal is for you to be completely satisfied with your dealership experience. We are glad to hear you experience was just that! In the coming weeks, General Motors will be emailing you a brief survey inquiring about our dealerships facilities and personnel. Your completely satisfied feedback is greatly appreciated. You can start the survey by locating an email in your inbox titled," Tell Us About Your Recent Experience." Thank you for choosing Serra Chevrolet Buick & GMC!Elizabeth W
Portland, TN | 2021 GMC 1500 SierraAugust 9, 2025Everyone was so helpful with my needs regarding my truck situation. The clarity that the service manager Sterling gave was excellent and the ladies working in the billing office were also extremely helpful.Response from Serra Chevrolet Buick GMC
August 11, 2025Elizabeth, our goal is for you to be completely satisfied with your dealership experience.We are glad to hear you experience was just that! In the coming weeks, General Motors will be emailing you a brief survey inquiring about our dealerships facilities and personnel. Your completely satisfied feedback is greatly appreciated. You can start the survey by locating an email in your inbox titled," Tell Us About Your Recent Experience." Thank you again for choosing Serra Chevrolet Buick & GMC!Thomas S
Portland, TN | 2025 GMC 2500HD SierraAugust 9, 2025Fair price and good interaction with sales staff. Helped me get best financing option and all the rebates/incentives possible. If they follow up with good service I will be very pleased.Response from Serra Chevrolet Buick GMC
August 11, 2025Thomas, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.Brandon R
Gallatin, TN | 2025 Chevrolet TahoeAugust 7, 2025Alan was very helpful and buying the new Tahoe was a fast and simple experience. Will buy the next vehicle from him.Response from Serra Chevrolet Buick GMC
August 7, 2025Brandon, thank you for your kind review; we are happy to pass along your comments to Alan here at Serra Chevrolet Buick GMC! We're looking forward to your next visit with us!
At Serra Chevrolet Buick GMC of Nashville, your voice drives us forward. Every review tells a story - from first test drives to final handshakes - and we're proud to showcase the real experiences of customers across Middle Tennessee. Whether you're buying your first car, upgrading to a new truck, or stopping in for service, our team is committed to delivering five-star care with honesty, respect, and Southern hospitality. Explore the reviews below and see why so many drivers call us their dealership for life.
